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DIRECTOR OF PROGRAMS AND SERVICES

Position Summary:

The Director of Programs and Services (DPS) reports to the Executive Director and is responsible for providing oversight and guidance to the Social Services Department. This includes supervision of Case Managers with caseloads of 18-34 residents, an Intake and Program Associate, and Interns. The DPS also oversees the following services and program activities:

  • Case management home-based visitations and office consultations
  • Residents basic needs assessments, intervention and service plans for achieving housing stability and path to self-sufficiency
  • Residents’ progress
  • Referrals and resources related to service plans
  • Detailed documentation and record keeping of residents’ progress and program status
  • Development and implementation of program procedures and service delivery operating manual
  • Program compliance, monitoring and reporting to funding sources and partner agencies
  • Contracted services including consultants
  • Collaboration with other Dignity Housing staff and collaborative partners. 
  • Representing the agency at meetings and events including presentation on agency activities and service delivery

Requirements & Qualifications:

  • Bachelor’s Degree required
  • Some evening and Saturday work required
  • A minimum of 3 years of supervisory experience with strong supervisory skills.
  • Experience to include providing services to multiple-site residential clients within a nonprofit/supportive services environment.
  • Familiar with standard case management procedures, documentation and reporting
  • Strong knowledge of government benefits and community resources within a social service environment;
  • Must have strong background or experience with substance addiction; strong knowledge of domestic violence and mental health pathologies;
  • Hands-on approach with strong time management and organizational skills, detail-oriented
  • Excellent written and oral communication skills; good inter-personal skills.
  • Strong computer skills including:  Word, Excel, Outlook, and Client Database
  • Ability to successfully manage multiple projects simultaneously
  • Highly energetic and creative; able to work in a team; passionate about improving the lives of others while maintaining appropriate boundaries.
  • Prior work experience with PHA, HUD and OHS compliance and regulations preferred.
  • Must have a valid driver’s license and vehicle
  • Current criminal background and child abuse clearances 

DO NOT APPLY IF YOU HAVE NO EXPERIENCE FOR THIS POSITION AND DO NOT MEET THE REQUIREMENTS ABOVE.

Salary and Benefits

  • Full-time position, 35 – 40 hours/week
  • Salary range $41,000 – $48,000
  • Medical coverage after 30-days employment and generous paid holidays
  • Occasional advance training opportunities
  • Expert advice & consultations with LCSW

Mail or Email resume & 1 to 2-page maximum writing sample to:

Dignity Housing

5227-R Germantown Avenue

Philadelphia, PA  19144

Email: hrdepartment@dignityhousing.org

Deadline for Submission is: May 24, 2019

Dignity Housing is an Equal Opportunity Employer.  This position is contingent upon results of criminal background checks.

Leasing Coordinator

We are in search of a qualified, experienced full time Leasing Coordinator to be fully responsible for the overall management of tenant lease documentation and collection of rental payments in accordance with Dignity Housing’s mandated and established policies and procedures. The right individual will be organized, detail-oriented and able to re-prioritize tasks at a moment’s notice. Must be efficient, discreet, self-motivated, proactive and an excellent communicator.

Job Type:

  • Full-time Position, 35 hours per week.

Some duties of this position are as follows:

  • Monitor occupancy and availability of units.
  • Preparing move-in packages and lease paperwork.
  • Walking through units to ensure they are ready.
  • Collect security deposit and monthly rent payments.
  • Participate in property inspections, move-in and move-out.
  • Overseeing move-out of residents.
  • Responsible for property management database.

Experience Required:

  • Leasing: minimum 3 years, multi-residential housing experience preferred.
  • Knowledge of PHA and Section 8 helpful
  • Strong verbal and written communication skills.
  • Proficient in Word/Excel/Outlook.

Education:

  • High School/GED, a must. Associate or Bachelor’s degree, preferred.

License:

  • Driver’s License, required.

Salary and Benefits:

  • Salary Range: $29,302 – $34,307
  • Paid time off and paid holidays
  • Medical coverage

Resume Submission Deadline:  Until position is filled

How to Apply:

Mail or Email your Resume with Cover Letter and Contact info to:

Dignity Housing

Human Resources Dept.

5227-R Germantown Ave.

Philadelphia, PA 19144

Email: hrdepartment@dignityhousing.org

Dignity Housing is an Equal Opportunity Employer.  This position is contingent upon results of criminal background checks.

 


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